Communication

Our main internal communication channels are:

  • Unconference Meeting twice per year.
  • Sync Up meetings (or mini-conferences). These happen about twice per year, in between the unconference meetings. Typically a half day or whole day with some kind of theme, like “how we make decisions” or “how we handle conflict” or “how we run courses”.
  • Team mailing list - a single mailing list with everyone on it. We use simple email conventions to separate must-read stuff from general discussions, and the Muffin protocol to route client inquiries to the right consultant.
  • [“official” Board meetings] every month.
  • Slack for chattier stuff

Most decisions are made, and most problems solved, in one of the above forums.

Where we store info:

  • Google Docs - we used it for almost everything now a days.
  • Google Drive - we have a account that we used for shared docs that don’t fit in google docs.
  • GitHub - a github organisation account for shared code and, well, the Syncopate DNA that you are reading right now.